Commercial Trainee

Role Title:

Commercial Trainee

Business Unit/Department:

Field Operations

Location:

Nationwide

Reports to:

Operations Manager

Date:

October 2023

Role Purpose

You will be required to work in a variety of settings, developing yourself and learning new skills. You will learn and contribute to the work undertaken and be accountable to the Service Engineer for the standard of your work.

For the purposes of training you will be required to allow your work to be observed and required to record, analyse and discuss work with the supervising Service Engineer and your Line Manager. You will also be required to attend and participate in courses as directed to further develop your skills.

Evander Vision & Mission

We believe that where you live and work should always be safe, secure and sustainable.

Love our Customers. Create a Great Place to Work. Grow our Business.

#WeAreEvander

Key Accountabilities & Activities

• Actively contribute to and participate in training and development in the form of guidance and tuition from fellow colleagues to acquire, practise and demonstrate the skills and competencies required to become a Service Engineer

• Undertake the company apprenticeship to attain NVQ level 2 in fenestration

• Attend as directed appropriate training courses

• Assessment Centre to observe and participate in training

• Ensure that duties are carried out in compliance with relevant policies and procedures i.e. Health & Safety Policy

• Create a favourable and professional image in respect of Evander to customers, insurance companies, colleagues and the public always

• Maintain a detailed and up to date logbook of training and experience

• Ensure that information security policies and procedures are adhered to as defined in Evander’s Information Security Management System (ISMS), and that all information security incidents are reported promptly.

Experience and Personal Attributes

• No specific experience required but any transferable skills are preferred.

• Display a technical attitude to learning and demonstrate any skills which they feel are transferable to the role

• Full Driving Licence
• A can do attitude and display the attitude to succeed and learn
• Be prepared and demonstrate a hands on approach to all work duties
• Understand the importance of the role and treat the customer, company property, internal and external stake holders with respect.

Other important things…

• Act as an ambassador for our brand values, actively promoting and applying these values wherever possible.
• Comply with Health & Safety requirements of the Company, keeping ourselves and each other safe at all times.
• Take the time to understand and work within Evander’s policies, procedures and ways of working.
• Uphold the company’s equal opportunities policy and ensure that any discriminatory practise within the workplace is appropriately challenged.
• Adhere to all aspects of confidentiality and Data Protection to comply with the law, observing all policies and guidelines.
• The post holder will be required to undertake such other duties as may be required within the competence of the post. Therefore, the list of duties in this job description should not be regarded as exclusive or exhaustive.
• A full UK drivers’ licence and the ability to travel nationally where required.
• The flexibility for some overnight stays as and when required.

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves. We know that embracing differences enhances Evander’s operational capabilities and helps to create a Great Place to Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion, or ability.

Each and every colleague is responsible for taking all reasonable and appropriate measures to protect the Health and Safety of themselves, their colleagues, customers and members of the public. Specific responsibilities and accountabilities are documented and can be found in the Company Health and Safety Policy (Part 2 – Organisation). The post-holder is expected and required to familiarise themselves with the responsibilities that relate to them in their role. Any questions or concerns regarding these responsibilities, or Health and Safety more generally, must be discussed with the post-holder’s line manager, a member of the HR or the Health & Safety team.