Duration of Employment
You will be responsible for taking calls from domestic and commercial customers, managing claims and ensuring customers receive excellent service. You will ensure customer claims are managed and completed efficiently from start to finish. You will be responsible for processing and ordering locks and glass through internal IT systems.
Evander Vision & Mission
We believe that where you live and work should always be safe, secure and smart.
Believe in the future of Evander and build a profitable £100M+ business together. Listen to our colleagues and create a great place to work where people feel trusted to make a difference. Love our customers and go the extra mile.
Key Accountabilities & Activities
Experience and Personal Attributes
• Resilient under pressure
• Strong customer service ethos
• Flexible attitude to work
• Attention to detail
• Ability to build strong rapports with customers and stake-holders
• Experience of working within an account management role or previous experience of managing a high turnover of customers.
• Experience of writing management reports
Other important things…
Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves. We know that embracing differences enhances Evander’s operational capabilities and helps to create a Great Place to Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion, or ability.