Customer Care Advisor

Job Reference

MKCC1

Job Type

Permanent

Job Hours

Full time

Duration of Employment

Closing Date

31/01/2022

Job Location

Norwich

Job Postcode

Salary Benefits

Customer Care Advisor
Full Time - Permanent Position
Norwich


We are looking to recruit an ambitious customer service professional. Evander are setting the standard for customer service and we are looking to grow the team with like-minded, professional and friendly individuals.


The role will involve:

  • Ensure accurate and timely processing of instructions relating to customer requirements
  • Dealing with client queries and complaints effectively
  • Collate and record accurate information
  • Using internal systems to support diary management


Key Requirements

  • Experience of working in a telephony based, customer focused environment
  • Outstanding customer service skills with the ability to multi-task, manage on-going customer relationships and understand customer needs
  • Knowledge of Outlook, Word and Microsoft package
  • Effective, empathetic communicator


Benefits:

  • Health care
  • Pension
  • And more!!

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves, knowing that embracing differences enhances Evander’s operational capabilities and also helps to create a Great Place To Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.