Evander Partners Manager

Job Reference

WS22

Job Type

Permanent

Job Hours

Full time

Duration of Employment

Closing Date

04/07/2022

Job Location

Norwich

Job Postcode

Salary Benefits

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Evanders Partners Manager

Evander is a market-leading company operating in the U.K. We are specialists in delivering a broad range of temporary and emergency services to protect properties and assets.

In this role you will be responsible for the day-to-day management of a portfolio of Evander Partners working closely and collaboratively with the core Evander business. You will be responsible for the effective management of triage, appointment, pricing, and client authorisation processes and will also maintain client and site communication where applicable and within given SLAs.

You will ensure that where possible, instructions to Evander Partners are made on the Work Engine platform minimising duplication of data input and increasing compliance at all available opportunities. Acting as a point of contact for all Evander Partner-related enquires and escalations where necessary.

You will liaise with key internal stakeholders including the FM&P Helpdesk, Pricing and Operations to ensure timely progression of jobs. Working closely with the Sales team to ensure that client specific requirements are met/challenged where appropriate.

You will proactively seek opportunities to create additional value by promoting and advocating relevant Evander services and working closely with the Evander Partners Network Manager and Evander Partners Director to create additional opportunities.

What to expect:

  • Adhere to internal and external SLAs to ensure the completion of works in a timely and efficient manner
  • Communicating and collaborating with customers, clients and partners to identify opportunities and meet requirements
  • Key point of escalation for Evander Partner enquiries and in the event of dissatisfaction
  • Ensuring client portal adherence in line with internal and external requirements
  • Consistently achieving and where possible, out-performing WIP and output targets
  • Identifying and driving conversion of opportunities

What we are looking for:

  • Experience of managing a portfolio of suppliers or similar
  • Experience of working within facilitates and/or property management organisations
  • Commercially focused and results-driven
  • Excellent communicator at all levels with the ability to adapt one’s style
  • Proven track record of developing a high-performance culture
  • Strong problem solving and decision-making skills
  • Knowledge of the glazing industry and/or products
  • Knowledge of logistics and supply chain management
  • Experience of pricing strategies

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves, knowing that embracing differences enhances Evander’s operational capabilities and also helps to create a Great Place To Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.

Apply today!

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