Invoicing Administrator

Role Title:

Invoicing Administrator

Business Unit/Department:

Sustainable Business

Location:

Norwich

Reports to:

Central Operations Manager

Date:

March 2023

Role Purpose

You will be responsible for carrying out invoicing and assurance duties relating to Sustainable Business, supporting a range of schemes. You will ensure accurate and timely invoicing of jobs and fully evidenced assurance for mitigations and installation works. You will report to the Central Operations Manager.

Working within a small team, you will ensure that your tasks are completed in a timely manner, working to team KPI’s and targets.

This is a role where you will be required to adapt to requirements of a range of contracts, with the ability to work to a high level of accuracy. You will liaise with other contractors, homeowners and the wider Sustainable Business team.

Evander Vision & Mission

We believe that where you live and work should always be safe, secure and sustainable.

Believe in the future of Evander and build a profitable £100M+ business together. Listen to our colleagues and create a great place to work where people feel trusted to make a difference. Love our customers and go the extra mile.

#WeAreEvander

Key Accountabilities & Activities

• Daily invoicing on a job-by-job basis to set criteria on all Sustainable Business contracts, in compliance to differing rules, processes and requirements across the Business Unit.
• Responding to and resolving a range of invoicing queries sent by the Evander accounts team in a timely manner, feeding back anomalies to the appropriate Team Leaders.
• Ensuring receipt of assurance documentation to comply with individual contract requirements from both Evander installations team as well as various subcontractors.
• Weekly reporting to the Central Operations Manager of invoicing progress on each contract.
• Maintenance of invoicing console
• Monthly mitigation report generation and mitigation invoicing
• Updating accurate records on internal systems

Team members will be multi skilled across many functions within our Sustainable Business department so this role will involve administration duties working to developmental targets, linked to your career development within all aspects of the business.

Experience and Personal Attributes

Essential:

• Excellent organisational skills with the ability to prioritise daily tasks and good multi-tasking skills.
• Excellent administration skills, with an acute attention to detail.
• A good grasp of figures and VAT calculations
• Experience of working within a telephony-based customer focused environment
• Excellent communication and customer care skills are essential both orally and written.
• Strong interpersonal skills and the ability to manage a fluctuating workload.
• Good problem-solving skills and able to use your own initiative.
• Able to work under pressure and to tight deadlines.

Desirable:

• Experience of working on large scale contracts, involving multiple contractors

Other important things…

• Act as an ambassador for our brand values, actively promoting and applying these values wherever possible.
• Comply with Health & Safety requirements of the Company, keeping ourselves and each other safe at all times.
• Take the time to understand and work within Evander’s policies, procedures and ways of working.
• Uphold the company’s equal opportunities policy and ensure that any discriminatory practise within the workplace is appropriately challenged.
• Adhere to all aspects of confidentiality and Data Protection in order to comply with the law, observing all policies and guidelines.
• The post holder will be required to undertake such other duties as may be required within the competence of the post. Therefore, the list of duties in this job description should not be regarded as exclusive or exhaustive.

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves. We know that embracing differences enhances Evander’s operational capabilities and helps to create a Great Place to Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion, or ability.