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Job Type


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Full time

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Salary Benefits


To support the Field Operations Managers and the Service Support Centre by ensuring the maximisation of team productivity within agreed SLA`s and administrative support where directed.

What to Expect:

  • Proactively contribute to the success and performance of the business by establishing strong relationships with other key stakeholders both internal and external.
  • Deliver accurate workforce planning to ensure that SLA`s can be achieved within the region.
  • To communicate effectively both verbally and in writing to both customers and colleagues.
  • To liaise with key stakeholders with regard to the progression of planned jobs.
  • Work closely with the field teams with regard to reactive planning regarding incomplete works, colleague absence and any other potential impacts re job completions.
  • To answer all incoming calls in a professional manner and in line with the team`s SLA.
  • Administration duties as and when required
  • Ensure all clients contract requirements are completed and followed up where required
  • Planning of branch work to achieve to maximum productivity in accordance with current health and safety best practice policy and procedures
  • Stock management and asset maintenance where required

What we are looking for:

  • Experience in a planning/scheduling position in field operations
  • A good understanding of VPS platforms and portal
  • A team player
  • Effective communicator with excellent verbal and written communication skills
  • Ability to plan and prioritise workloads
  • Ability to solve problems and remain calm whilst under pressure.
  • Self motivated, able to adapt to different circumstances and to work unsupervised

Apply Today!

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