Response Engineer

Job Reference

RFRTBRISEVa

Job Type

Permanent

Job Hours

Full time

Duration of Employment

Closing Date

31/01/2022

Job Location

Bridgend

Job Postcode

Salary Benefits

Evander Vision & Mission

We believe that where you live and work should always be safe, secure and smart.

Believe in the future of Evander and build a profitable £100M+ business together. Listen to our colleagues and create a great place to work where people feel trusted to make a difference. Love our customers and go the extra mile.

#WeAreEvander


What to Expect:

  • As the first point of on-site contact for customers, you will be required to clearly communicate with the customer to understand their requirements, explaining the role of the company and the next steps of the customer journey
  • Validate claim is consistent with damage and take appropriate photographs of all damage and/or all areas of work to be undertaken;
  • Undertake appropriate measures to make safe, secure, survey or complete the works if possible, ensuring compliance with operational and legislative procedures and standards
  • Examine areas of damage, accurately measure and specify work and parts required for simple surveys, completing the appropriate documentation as required
  • Ensure all information is accurately captured using a Personal Digital Assistant (PDA) and ensure that all PDA steps are fully complied with
  • Comply with the Health & Safety and Information Security requirements of the Company

What we are looking for:

  • Driving Licence
  • Basic surveying experience gained within a defined trade, i.e. glazing/locksmith/fitting environment
  • Relevant trade qualifications are desirable but not essential
  • Effective, empathetic communicator
  • Customer orientated
  • Driven to achieve targets and exceed expectations

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves. We know that embracing differences enhances Evander’s operational capabilities and helps to create a Great Place to Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion, or ability.

Apply today!

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