Response Engineer (Twilight)

Job Reference


Job Type


Job Hours

Full time

Duration of Employment

Closing Date


Job Location

London South West

Job Postcode

Salary Benefits

Role: Response Engineer

Location: London South West

Evander are one of the UK’s leading companies providing glazing and lock services, operating in the Insurance, Facilities Management and Noise Abatement sectors. We are a growing business with an exciting vision for the future and looking for dynamic and ambitious individuals to help achieve our goals.

The role will see you visiting customers on site, assessing claims, performing installations, carrying out repairs and surveys on Domestic Properties.

This is your chance to join a rapidly growing business with great opportunities for future development and career progression.

What to Expect:

  • As the first point of on-site contact for customers, you will be required to clearly communicate with the customer to understand their requirements, explaining the role of the company and the next steps of the customer journey
  • Validate claim is consistent with damage and take appropriate photographs of all damage and/or all areas of work to be undertaken;
  • Undertake appropriate measures to make safe, secure, survey or complete the works if possible, ensuring compliance with operational and legislative procedures and standards
  • Examine areas of damage, accurately measure and specify work and parts required for simple surveys, completing the appropriate documentation as required
  • Ensure all information is accurately captured using a Personal Digital Assistant (PDA) and ensure that all PDA steps are fully complied with
  • Comply with the Health & Safety and Information Security requirements of the Company

What we are looking for:

  • Driving Licence
  • Basic surveying experience gained within a defined trade, i.e. glazing/locksmith/fitting environment
  • Relevant trade qualifications are desirable but not essential
  • Effective, empathetic communicator
  • Customer orientated
  • Driven to achieve targets and exceed expectations

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves, knowing that embracing differences enhances Evander’s operational capabilities and also helps to create a Great Place To Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.

Apply today!

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