Sales Advisor

Job Reference

EV-SA

Job Type

Permanent

Job Hours

Full time

Duration of Employment

Closing Date

30/11/2021

Job Location

Norwich

Job Postcode

Salary Benefits

Sales Advisor

Norwich

You will be delivering a first class end to end customer service by effectively dealing with customers sales enquiries, providing indicative quotes, liaising with Engineers for survey/fitting in a manner whereby customer expectations are exceeded and sales opportunities maximised.

What to Expect:

  • Dealing with all customer enquiries promptly and ensuring timely follow up on all enquiries
  • Ascertaining customer needs and advising a fit for purpose solution based on customer requirements and use of technical knowledge of products explaining to customers the benefits and product spec
  • Ensuring knowledge of customer needs by using effective questioning techniques
  • Provide an accurate indicative quote for customers to decide if they wish to proceed with the survey
  • On return of survey, provide final quote to customer by email and discuss with them the content to ensure it fully meets their needs
  • Advising customers on lead times re product and fitting
  • Book job in engineers diary, ensuring mutually convenient time/date
  • Taking payments
  • Undertake a closure call with customer – following up on fitting, product, satisfaction and taking final payment as required
  • Maintain conversion rates throughout

What we are looking for:

  • Previous sales experience essential
  • Proven ability to sell and convert a lead
  • Proven ability to negotiate with the customer;
  • Ability to work as part of a team to achieve shared objectives / overall goals of the business;
  • Effective communicator with excellent verbal and written communication skills;
  • Strong planning and organisational skills;
  • Ability to prioritise workload effectively and solve problems readily;
  • Build technical knowledge of our products
  • Results oriented;
  • Self motivated and able to adapt to different circumstances;
  • Willing to learn and develop;

Apply Today!

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves. We know that embracing differences enhances Evander’s operational capabilities and helps to create a Great Place to Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion, or ability.