Site Surveyor

Key Accountabilities & Activities

• Meet with customers on site, explain the role of VPS Security Services, gain full understanding of the client requirements and recommend suitable solutions to mitigate risks following initial site survey and subsequent discussions
• Create a security strategy for and in conjunction with the client
• Ensure safety risk assessments are conducted and recorded on appropriate platforms
• Complete method statements if work is required to carry out the survey
• Discuss customer requirements and options with the stakeholders
• Understanding of electronic security systems and man powered services. (Both is preferred)
• To document our suggested and preferred solution, and to create the required specification drawing using our internal CAD designers.
• Continual engagement post-delivery ensuring continuity of service, customer satisfaction is at the highest level and internally reporting on non-conformance
• Ensuring risks are continually assessed and additional mitigation installed if required
• To create a culture of continual improvement by continually auditing our delivered security solutions and to communicate these findings to the appropriate stakeholders on a regular basis.
• To complete “post incident” investigations when required.
• Assist in training of the sales teams in survey skills
• Create a favourable and professional image in respect of VPs Security Services to customers, colleagues and the public in general at all times.
• Report all near misses and accidents through the SHE app

Key Outputs/Metrics

• To develop and maintain by product/customer a clear set of deliverables using KPI`s and SLA`s
• Customer satisfaction scores
• Reduced non conformities
• Survey to quote - 2 days
• Remedy of non-conformance – reported in 4 hours – resolved in 48 hours

Essential/Desirable qualifications and experience and personal attributes

Essential/Desirable:

• A proven track record in assessing and mitigating risks using both technology, man power services and a blended mix of both
• A desire and passion for continual development.
• Must be able to think “outside of the box” to provide security solutions for the customer.
• Have the ability to build / maintain relationships with both internal and external stakeholders.
• Able to communicate with stakeholders of all levels.
• Ability to adapt to ever changing market conditions.
• This role will require travel within your geographical area.
• Use of Microsoft Office