Duration of Employment
Role: Resolution Support Agent
Reporting to: Team Leader
Who are we?
Part of the VPS Group, Nexus has become the go to provider for outsourced security solutions in the UK. We provide all forms of security from mobile patrols to static guarding using our highly skilled and accredited supply chain of Network Partners.
The Resolution Support Agent is responsible for overseeing and resolving activities within the Link system, actively engaging with network partners to address any missed or overdue tasks in real time. This role plays a crucial part in maintaining an efficient and up-to-date supply chain, ensuring seamless operations and delivering the services required in a timely manner in line with customer SLA’s.
What to Expect:
Who are we looking for:
We are fully committed to achieving our vision: To be a World Class Security Organisation and are focused on delivering the VPS Group Security Services mission: